Fifth Ave Policy

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Appointments

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To make an appointment, please follow the link below, or call us at 860-284-0555 during our regular business hours. We do not accept appointment requests left via voicemail.

Before booking an appointment, please be sure to review our Cancellation Policy below.

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Please arrive at least 10 minutes before appointments.

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Late & Cancellation

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Out of respect for our staff and other clients we require at least 24-hours notice for any appointment to be cancelled without a fee.​

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All appointments that are cancelled or rescheduled with less than 24-hours notice are subject to a cancellation fee of 50% of the service price.

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Appointments that are missed without prior notification, or appointments cancelled or rescheduled within 2 hours of the scheduled start time, are considered to be a “No Show” and are subject to a cancellation fee of 100% of the regular service price.

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If you are running late, please give us a call and inform us.

Should you be 10 or more minutes late for your scheduled appointment, your appointment is forfeited.

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Environment

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To maintain a restorative environment at the salon, we ask that you please:

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• Turn off your cell phone while you are in the salon.

• Please kindly refrain from speaking on your mobile phones and your ringers on vibrate.

• Refrain from bringing food and beverages into the salon.

• For Your Safety and Ours; Please wear a Face Mask.

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Payments

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We accept visa, master card, discover, american express and cash.
Please kindly provide all gratuity in cash.